RÉSERVER 
LIEUX 
FAQS 
Vous pouvez les demander à l’intérieur de la Gamebox avant ou pendant le jeu. Notre équipe vous les apportera directement.
Aucune expérience de jeu ni préparation nécessaire – nos jeux sont conçus pour tous les groupes, alors venez simplement prêts à vous amuser ! Il n’y a pas de limite d’âge officielle, mais nous avons indiqué la difficulté et l’âge recommandé lorsque c’est pertinent.
Pour effectuer une réservation, il faut d'abord choisir le lieu, puis le jeu auquel on souhaite jouer. Cliquez sur le bouton Réservez maintenant et vous serez invité à choisir les joueurs, la date et l'heure. Nos gameboxes peuvent accueillir un maximum de 6 joueurs. Lors de votre réservation, notre système réservera automatiquement plusieurs gameboxes pour s'adapter à la taille de votre groupe.
Oui, nous acceptons de déplacer ou d'annuler votre réservation jusqu'à 48 heures avant l'heure d'arrivée. Pour ce faire, il vous suffit de cliquer sur le lien Gérer ma réservation figurant dans votre confirmation de commande. Dès votre arrivée, vous pouvez changer de date ou d'heure, ou encore annuler votre réservation.
Nos prix sont calculés par personne et par expérience et varient en fonction du lieu. Pour obtenir des informations sur les prix, choisissez simplement votre jeu, cliquez sur Réservez maintenant et découvrez les différents prix et options de billets.
Si votre groupe est inférieur à 6 personnes, vous pouvez payer pour les membres supplémentaires dès votre arrivée ou envoyer un e-mail à notre équipe pour ajouter les joueurs supplémentaires. Si vous dépassez le nombre maximum de personnes par salle, nous ne pouvons pas garantir la disponibilité pour les invités supplémentaires. Vous pouvez réduire le nombre de joueurs et recevoir un remboursement pour le billet jusqu'à 48 heures avant votre réservation en envoyant un e-mail à notre équipe à l'adresse [email protected]. Nous ne remboursons pas les personnes qui ne se présentent pas.
Vous pouvez les demander à l’intérieur de la Gamebox avant ou pendant le jeu. Notre équipe vous les apportera directement.
Aucune expérience de jeu ni préparation nécessaire – nos jeux sont conçus pour tous les groupes, alors venez simplement prêts à vous amuser ! Il n’y a pas de limite d’âge officielle, mais nous avons indiqué la difficulté et l’âge recommandé lorsque c’est pertinent.
Pour effectuer une réservation, il faut d'abord choisir le lieu, puis le jeu auquel on souhaite jouer. Cliquez sur le bouton Réservez maintenant et vous serez invité à choisir les joueurs, la date et l'heure. Nos gameboxes peuvent accueillir un maximum de 6 joueurs. Lors de votre réservation, notre système réservera automatiquement plusieurs gameboxes pour s'adapter à la taille de votre groupe.
Oui, nous acceptons de déplacer ou d'annuler votre réservation jusqu'à 48 heures avant l'heure d'arrivée. Pour ce faire, il vous suffit de cliquer sur le lien Gérer ma réservation figurant dans votre confirmation de commande. Dès votre arrivée, vous pouvez changer de date ou d'heure, ou encore annuler votre réservation.
Nos prix sont calculés par personne et par expérience et varient en fonction du lieu. Pour obtenir des informations sur les prix, choisissez simplement votre jeu, cliquez sur Réservez maintenant et découvrez les différents prix et options de billets.
Nous avons des jeux pour les 3 ans et plus, mais tous les jeux ne sont pas adaptés aux jeunes enfants. Pat'Patrouille est idéal pour les familles avec des enfants de 3 ans. Pour les familles avec enfants de 5 ans et plus, nous recommandons Angry Birds ou notre forfait junior. Tous les autres jeux conviennent aux 8 ans et plus et aux adultes, à l'exception de Squid Game que nous recommandons aux 12 ans et plus. Les moins de 12 ans doivent être accompagnés d'un adulte pendant toute la durée de l'expérience. Dans nos sites américains, les moins de 18 ans devront être accompagnés d'un adulte qui signera une décharge sur place à l'arrivée.
Si votre groupe est inférieur à 6 personnes, vous pouvez payer pour les membres supplémentaires dès votre arrivée ou envoyer un e-mail à notre équipe pour ajouter les joueurs supplémentaires. Si vous dépassez le nombre maximum de personnes par salle, nous ne pouvons pas garantir la disponibilité pour les invités supplémentaires. Vous pouvez réduire le nombre de joueurs et recevoir un remboursement pour le billet jusqu'à 48 heures avant votre réservation en envoyant un e-mail à notre équipe à l'adresse [email protected]. Nous ne remboursons pas les personnes qui ne se présentent pas.
Des casiers sont mis gratuitement à disposition dans tous nos établissements pour ranger sacs, manteaux et objets non essentiels pendant que vous jouez. Nous ne pouvons toutefois pas garantir la disponibilité de ces casiers ; veuillez donc en tenir compte lors de l'organisation de votre expérience.
Veuillez porter des chaussures adaptées : chaussures plates ou baskets, pas de sandales ni de talons. Nous vous conseillons de ne porter qu'une épaisseur de vêtements, car vous risquez de vous échauffer en vous activant dans la Gamebox !
Le jeu en Gamebox immersive implique une activité physique légère et ne nécessite aucun niveau de condition physique spécifique. On peut répondre à la plupart des handicaps et des exigences d'accès, y compris l'accès aux fauteuils roulants. Certains de nos jeux sont mieux adaptés à certaines conditions d'accès que d'autres. N'hésitez pas à nous contacter avant de réserver et nous vous aiderons à choisir sur [email protected]. Les joueurs photosensibles sont avertis que nos aventures contiennent des projections numériques qui constituent une source de lumière clignotante. N'hésitez pas à nous contacter si vous avez des questions et nous serons heureux d'en discuter.
Most of our venues do not have separate bars, our new Shoreditch venue has a bar serving different drinks including soft drinks, cocktails, spirits and wine. However our venues without bars have drinks are available for purchase before, during and after your Immersive Gamebox experience.
La plupart de nos sites sont sans espèces et n'acceptent les paiements par carte que pour les achats effectués sur place. Toutefois, nous acceptons les espèces dans les lieux suivants :
La plupart de nos sites sont sans espèces et n'acceptent les paiements par carte que pour les achats effectués sur place. Toutefois, nous acceptons les espèces dans les lieux suivants :
If you're eager to dive into Squid Game: The Gamebox Challenge Competition, here's what you need to know. The competition welcomes participants aged 21 or over, excluding Immersive Gamebox employees, agents, or immediate family members. As a customer, you're eligible to join if you reside in the United Kingdom, Germany or the United States of America, with the exception of Colorado and states without Immersive Gamebox venues.
All owner-operated and Franchise and Concession venues in the USA, Germany and UK are included, but unfortunately, this excludes Colorado and states without Immersive Gamebox venues. Additionally, our friends in Dubai, Sharjah, are not part of this particular challenge.
To enter, play a 60-minute Squid Game experience at a participating Immersive Gamebox venue (excluding Dubai, Sharjah, and the state of Colorado) during the competition period.
Once you’ve finished your Squid Game session, share your Immersive Gamebox GIF or a photo of the leaderboard on your Instagram profile feed with #GAMEBOXCHALLENGE. Instagram is the only platform for entry, and your post must be on your feed, not in stories.
Keep your profile public during the campaign and winner selection period, as we may use your content for online and print promotions. Your entry should be tied to a Squid Game booking, and the prize goes to the entrant sharing their group's score on Instagram.
Winners will receive a direct message on Instagram from the official Immersive Gamebox profile (@immersive.gamebox) within fourteen (14) days of the competition. If unreachable within twenty-eight (28) days, an alternate winner among the runners-up will be selected.
The runners up will be notified via direct message on Instagram within fourty-five (45) days of the competition. When claiming any Prize you must use your real name.
You will be required to provide proof of your identity, age, address and eligibility on request. Failure to provide accurate information or to adequately prove your eligibility may result in your disqualification and / or withholding or withdrawal of a Prize.
The grand prize is a thrilling, all-expenses-paid trip to Las Vegas, Nevada, for you and a guest, including round-trip airfare, accommodation, and spending money. Note the maximum cap of the prize value at USD $4000. The prize is non-transferable, and you'll be responsible for additional expenses not explicitly included.
The winner and their travel companion are responsible for ensuring they meet all requirements for travel including supplying valid passports, arranging visas, covid requirements, and proof of no criminal record.
The Competition flights are valid for travel between 13th December 2023 and 13th December 2024 and are subject to availability at the time of booking.
Our party packages are available during open hours Monday to Friday and 10am-1pm Saturdays and Sundays.
Whilst all are welcome to party with us at Immersive Gamebox, these party packages are specifically designed for kids aged 5 to 15.
While not all our venues have dedicated party rooms, we are able to setup a space within the venue for your birthday celebrations. Fashion Place, Utah has a private party and the following venues have semi-private spaces available for hire:
Yes, if we have space in the venue we can add additional gameplay in 30 minute increments. You can either organise this upon arrival at the venue, otherwise feel free to email us on [email protected] to add additional time.
Some of our birthday party packages include decorations. If you would like to bring your own event decorations please contact our customer support team - [email protected]. Where possible we will try to accommodate but it will depend on the venue and busyness.
It isn't a party without cake! If you wish to bring in your own cake, it will cost an additional $25.00. We require this cake to be store bought, we do not allow home made cakes in the venue.
Yes, you are able to choose what games you play - this can either be organised upon booking by emailing [email protected] or arrival in the venue.
Our party packages are available during open hours Monday to Friday and Sunday, then from open until 12pm on Saturdays. Parties are available during all operational hours for Gravity MAX venues.
All venues can offer a reserved space or party room as part of "The Ultimate Play & Eat" and "The Mega Play Package". The specific space available, length of time it can be reserved, and decoration are all venue and package specific, so please check the options detailed within the packages above.
Yes! However, for the health and safety of all guests, please ensure the cake contains no nuts. We require written confirmation in advance of your party if you wish to supply your own cake. Unfortunately candles are not permitted however.
No, unfortuantely we are unable to accommodate different food other than our options within the packages.
We require a minimum of 6 players for a birthday party package.
Redemption is super easy! Either stop by our venue and book a session to play, or contact us at [email protected] to book ahead of time.
You can redeem the pass up to 6 times for up to 6 weeks post-purchase, between 8th July 2024 and 9th September 2024.
Yes, you can purchase a standard General Admission ticket for participants over the age of 15.
Yes, you are welcome to bring more than 6 people. When booking, you can purchase a ticket for the additional participants.
Yes, if the children are under the age of 12, we require at least one supervising adult. You don’t need to play if you don’t wish to.
Yes - you are welcome to redeem the summer pass more than once within a week.
For school or kids birthday party package bookings, you are entitled to a full refund if you cancel an entire booking or reduce the booking size up to 72 hours in advance of the booking time by contacting our customer support team. Cancellations made less than 72 hours in advance of the booking time will not be entitled to a refund. These bookings can also be rescheduled up to 48hrs in advance of the booking time.
For full venue hire or other large group packages, bookings include a non-refundable deposit of 20%. The remaining 80% of your payment is refundable, providing notice of cancellation (whether that is the entire booking or individual tickets) is provided at least two weeks in advance of the event date. Cancellation requests and booking size reductions must be made in writing by contacting our customer support team or your event sales representative. These bookings can also be rescheduled up to 1 week in advance of the booking time by contacting our customer support team or your events sales representative.
Where free drink tokens are included in the package, these can be used to purchase any soft drink, medium-sized wine, beer, cider, cocktail or a single shot of spirit and mixer. A double shot of spirit and mixer would require 2 tokens. *Alcohol available at select venues only
Any changes to your booking that involves increasing the number of guests attending your booking will rely on the availability of the venue. Immersive Gamebox reserves the right to refuse booking size increases if they are at capacity. Guests are advised to confirm the final booking size 10 days in advance of the booking time (for schools and birthdays) and at least 2 weeks in advance of the booking time (for corporate events and full venue hire) to avoid disappointment.
With a low capex and high revenue potential, our partners see payback in as little as 4-8 months.
You tap into our entire ecosystem: our proven marketing playbook, a listing on the IGB website (3.6m annual users), comprehensive tech support, and a dedicated partnership manager to ensure your launch is a roaring success.
You get immediate access to our full library plus 4 new blockbuster games every single year. From major studio partnerships to IGB originals, the content pipeline keeps the experience fresh and drives repeat visits.
All you need is a 150 sq ft (14m²) space with a standard power supply. The open-ceiling, easy-build construction makes it incredibly versatile for almost any indoor area.
Zero! The Plug & Play Gamebox is completely self-serve. It's designed to be a turnkey attraction that runs itself, with a 99.5% tech uptime and 95% of any issues solved remotely by our team.
We have convenient locations for work parties and team building in both London and Manchester. In London we have 2 locations in Shoreditch and Southbank and in Manchester we are located within the Arndale Centre. All of these venues are setup to host big groups, with space to host meetings or some post-game social time with food and drinks. Corporate packages are available at our Lakeside Venue too, but party space is more limited, so this is best used for a team-building activity or smaller social occasion.
Our corporate event and team building packages can cater for teams up to 120 people (venue dependent).
Manchester: 54 people can play at the same time (this number also triggers a VIP full venue hire) / total capacity 70 people.
London Shoreditch: 54 people can play at the same time (this number also triggers a VIP full venue hire) / total capacity of 120 people.
London Southbank: 78 people can play at the same time (this number also triggers a VIP full venue hire) / total capacity of 100 people.
If your group size exceeds the total number of people who can play at the same time, we will work with you to rotate groups through the experience.
If our pre-built packages don’t offer everything you are looking for, submit an enquiry and we can work with you to build a custom package that suits your needs. Whether you want to add extra drinks packages, additional time, or a party DJ - we will be happy to help!
Bookings for Corporate events and team-building include a non-refundable deposit of 20%. The remaining 80% of your payment is refundable, providing notice of cancellation (whether that is the entire booking or individual tickets) is provided at least two weeks in advance of the event date. Cancellation requests and booking size reductions must be made in writing by contacting our customer support team or your event sales representative. These bookings can also be rescheduled up to 1 week in advance of the booking time by contacting our customer support team or your events sales representative.
Holiday party bookings for events that fall between Nov 10 and Dec 15 are non-refundable due to the time-sensitive nature of these events. However, if you and your team are unable to attend, we’re happy to move your booking to a future date or provide a voucher for use on future general admission experiences. Bookings for events outside these dates will follow our standard terms and conditions as per above.
Absolutely however this will be subject to availability at the venue. We reserve the right to refuse booking size increases if the venue is at capacity. Guests are advised to confirm the final booking size at least 2 weeks in advance of the booking time to avoid disappointment.
Where free drink tokens are included in the package, these can be used to purchase any soft drink, medium-sized wine, beer, cider, cocktail or a single shot of spirit and mixer. The drinks menu can differ across venues so please submit an enquiry if you have specific questions or requirements.
A number of our party and event packages include food and drink options so outside food and drink is not permitted within the venue, with the exception of a celebration cake. Should guests want to bring a celebration cake, this will need to be requested in advance via the customer support team. The cake cannot contain nuts.
If you would like to bring your own event decorations please contact our customer support team - [email protected]. Where possible we will try to accommodate but it will depend on the venue and busyness.
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